SHIPPING & RETURNS
SHIPPING POLICY
Thank you for shopping with BinBomb. We are committed to processing and shipping your order as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day. During new product launches, promotions, or holidays, processing times may be slightly longer.
Shipping
We currently ship within the United States.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: Available at checkout (where applicable)
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on your shipping address and selected delivery method. Free Standard Shipping is available on qualifying monthly subscription orders of $49.99 or more (before taxes and after discounts).
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to become available.
Incorrect Shipping Address
Please verify your shipping address before placing your order. BinBomb is not responsible for delays or lost shipments caused by incorrect or incomplete addresses provided during checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date.
Email: support@binb-bomb.com
Please include:
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Your order number
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Photos of the damaged package (if applicable)
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A brief description of the issue
We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Restrictions
BinBomb is an aerosol product and may be subject to shipping restrictions. At this time, we ship only within the continental United States. We currently do not ship to:
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Alaska
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Hawaii
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Puerto Rico
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U.S. Territories
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APO/FPO addresses
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International destinations
RETURN & EXCHANGE POLICY
At BinBomb, we want you to be satisfied with your purchase. If you experience an issue with your order, we're here to help.
Return Eligibility
Due to the nature of our products, BinBomb can only accept returns of unused and unopened products in their original packaging.
To be eligible for a return:
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Your return request must be made within 30 days of delivery.
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The product must be unused and unopened.
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The product must be in its original packaging.
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Proof of purchase is required.
For health, safety, and quality reasons, we cannot accept returns of products that have been opened, activated, or used.
Non-Returnable Items
The following items are not eligible for return:
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Opened or activated BinBomb products
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Used products
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Gift cards
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Clearance or final sale items
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Products damaged due to misuse or improper storage
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
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Your order number
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Photos of the product and packaging
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A brief description of the issue
After reviewing your claim, we will, at our discretion, replace the item or issue a refund.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund. Original shipping charges are non-refundable unless the return is the result of our error or a damaged or defective product.
Exchanges
We currently do not offer direct exchanges.
If you received a defective or incorrect product, please contact Customer Support and we will assist you with a replacement.
Return Shipping
If your return is approved for reasons other than our error, the customer is responsible for return shipping costs.
If the return is due to our mistake or a product that arrived damaged or defective, BinBomb will provide a prepaid return shipping label when applicable.
How to Start a Return
To request a return, please contact us before sending your product back.
Email: support@bin-bomb.com
Please include:
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Your order number
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Your full name
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Reason for the return
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Photos (if applicable)
Returns sent without prior authorization may not be accepted.
Cancellations
Orders may be canceled only if they have not yet been processed for shipment. Once an order has been shipped, it cannot be canceled.
